Let me take this opportunity to welcome you to The Tudor House Hotel. On behalf of our whole team I would like to wish you a pleasant stay. We hope you find your time with us both relaxing and enjoyable, however if there is anything we can do to make your stay more comfortable, please do not hesitate to contact any member of our team who will be delighted to assist you in any way they can.
Thank you for choosing to stay at The Tudor House Hotel.
The General Manager
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The Coaching Inn Group has a particular passion for
lovely old historic coaching inns and we have a growing
number of these iconic buildings in our collection.
We have established a reputation for refurbishing,
revitalising and breathing life back into these lovely
inns, creating elegant, comfortable and well-priced
accommodation, tempting menus, relaxed and stylish
bars and coffee lounges where friends, families and
business people can relax and enjoy everything we
have on offer.
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High speed internet access is available in all bedrooms
and public areas within the hotel. There is both wired
and wireless connections available at no extra charge.
To Connect: WiFi
Simply select the ‘Guest Login’ on your device and fill in
the information requested. Once completed you will
see a screen which confirms you are connected.
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Alarm Calls
Please contact Reception – We can knock on your door at your chosen time as a wake up call.
Assistance (24-hr Reception)
Reception is staffed 24 hours. From 11pm to 7am the Night Porter will cover Reception to deal with any enquiries.
Bars
The main bar is located around the corner from Reception and provides a wide range of soft and alcoholic beverages, including local ales, freshly made cocktails and international wines and spirits.
Breakfast
Breakfast is served in the main dining area by the bar from 7am to 10am Monday to Friday and 8am to 10:30am on Saturday and Sunday.
Car Parking
Our car park can be found to the rear of the hotel.
Checkout
Checkout time is 11am. A late checkout is available by prior arrangement by contacting our Reception team.
Church Services
Please contact Reception who will advise you on services and locations for religious worship.
Conference Facilities
Please enquire with our reception team for details of our conferencing facilities.
Currency Conversion
Our nearest Bureau de Change is at the post office next to the hotel.
Dietary Requirements
If you have any special requirements please contact the manager on duty who will be happy to assist.
Directions
If you require directions our Reception team are happy to provide printed route maps and navigation on request.
Doctor, Dentist and Chemist
Should you require medical assistance, please inform Reception who will contact someone on your behalf. The nearest minor injury unit is at Tewkesbury Minor Injuries unit, Barton Road, Tewkesbury, GL20 5QN. The nearest chemists, Boots Pharmacy, can be found across the road from the hotel.
Emergency Services
Dial ‘999’ for the police, fire brigade or an ambulance. Please also contact the team on Reception.
Fire Procedures
It is imperative that guests read the Fire Notice on the back of the bedroom door and familiarise themselves with the fire evacuation procedure and fire exits.
Flowers
If you wish to send flowers or have them delivered to your room, we would be happy to arrange this for you with our local florist.
Heating and Cooling
The heating in the room may be adjusted using the thermostat dial on the side of the radiator during the winter months. A limited number of fans are also available – please speak to Reception to check availability.
Maintenance
Should you find anything not in working order, please report it to Reception and we will endeavour to repair it as quickly as possible.
Newspaper
Please order with Reception by 10pm for delivery to your room the next morning.
Night Porter
The Night Porter who is on duty from 11pm until 7am daily can be contacted at any time at Reception.
No Smoking
Please be aware that the whole hotel, including all bedrooms, is non-smoking. The courtyard has designated areas for smoking. If guests are found to have smoked inside bedrooms, a minimum charge of £150.00 will be made to cover further cleaning and freshening of the room. Each room is fitted with a smoke detector which is very sensitive and will evacuate the whole hotel if triggered. Activation will incur further charges to the guests account.
Pets
The hotel has a number of rooms allocated for in the hotel. We allow dogs in our Bar and outside seating area. For the comfort of other guests we do not allow them in the Restaurant dining area.
Postage
Postage to most destinations can be arranged via Reception. All post is sent daily.
Restaurant
There are several dining areas throughout the hotel, with the same menu available in each. We start serving the main menu form 12pm until 8:30pm everyday.
Security
Please ensure that your bedroom windows and doors are closed when you leave the room. We would like to draw your attention to the Hotel Proprietors Act displayed in the Reception area and regret to inform you that the hotel cannot be held responsible for the loss or damage to any guest’s property not handed in for safekeeping.
Special Offers
We often run promotions and special deals throughout the year. Please browse our website or Facebook page for more information on how to sign up to our mailing list.
Taxi Service
Please contact Reception who will be happy to book a taxi for you.
Television
Each room is equipped with a smart TV.
Toiletries
We have our H2K Shampoo, Conditioner, Body wash, Hand soap and Hand Lotion that are available in your room.
We hope you enjoy your stay at The Tudor House Hotel, Eatery and Coffee House and would appreciate your feedback by visiting our tripadvisor page.
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